At Innovative Peptides, your privacy and trust are very important to us. We collect limited personal information such as your name, email address, shipping/billing details, and order history only to process your purchases and provide customer support.
We do not sell, rent, or trade your personal data to third parties. Your information may only be shared with trusted service providers (such as payment processors and shipping companies) strictly for order fulfillment.
All sensitive data is transmitted securely using encryption technologies, and we take appropriate security measures to safeguard your information against unauthorized access.
By using our App or website, you consent to this Privacy Policy. If you have questions, please contact our support team at support@innovativepeptides.com.
Due to the nature of our products, all sales are considered final. We do not accept returns or issue refunds once an order has been shipped, except in cases where the product arrives damaged, defective, or incorrect.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with proof (order number, photos, or packaging details). Our support team will review your request and arrange for a replacement or refund where applicable.
We are committed to customer satisfaction and will handle every issue on a case-by-case basis.